TO: Shared Service Leaders – Americas copies
Shared Service Leaders – Americas
Jay Colley – Sr. Director of Human Resources
Shared Services - Americas
Americas Shared Service Organization Talent Referral Incentive Program
We are always seeking a variety of qualified professionals for positions in our Shared Service Organization. We welcome your help in referring top talent to Marriott International. By recommending acquaintances, friends, contacts, or family members for one or more of the job categories listed, you can earn cash awards.
Since we have different recruiting needs throughout the company, the amount of your referral bonus will depend on the type of position for which your referral gets hired. We are currently offering bonuses (minus applicable taxes, of course) for each successful hire for positions in our Shared Service Units (this does not apply to Regional Office positions or HQ positions which follow a separate Talent Referral Incentive Program - More info on that program can be found on MGS).
To receive the referral bonus the newly hired associate must successfully complete their 90 day introductory period and both the newly hired associate and associate who made the referral must be employed at the time the bonus pay out is made. Other rules and frequently asked questions (FAQs) are listed below.
The Referral Awards for the Americas Shared Service Organization are as follows;
Referral Awards for Americas Shared Service Organization
All Hourly positions within the Americas Shared Service Organization
All Red Band management positions within the Americas Shared Service Organization
All Blue Band management positions within the Americas Shared Service Organization
All Purple Band and above management positions within the Americas Shared Service Organization
How to Make a Referral
To learn about the job opportunities currently available with Marriott, associates should go to:
myHR > Jobs and Career Opportunities
Note: Not all positions displayed in Job Search via myHR are posted externally. External candidates can now apply online to jobs posted externally by going to: /careers
Referrals for Management Positions
Go to myHR Web site () and navigate to Job and Career Opportunities > Search Management Opportunities > Options > Refer a Friend
Fill out on-line referral form. You can refer a candidate for general consideration; however, we encourage you to refer candidates to specific positions.
Referrals for Hourly Positions
Request that the candidate go to: OR /careers
Candidate locates a specific position.
Candidate applies to position and provides your name and work location when filling out the referral source section of the form.
Be sure to tell the person you have referred to list your name as a referral. If asked to complete a Marriott employment application form the candidate needs to provide your name and work location as the referral source on the application.
Our people are our greatest asset at Marriott and we encourage you to help us find more great talent to support our company’s success and growth. For more information on the Americas Shared Service Talent Referral Program, contact your regional HR Representative.
Frequently Asked Questions
Q: Who is eligible to participate in the Marriott International Associate Referral Program?
A: All Marriott International management and non-management associates are eligible to participate in this program. Exceptions include:
Marriott Franchised employees
Anyone involved in the hiring of an associate (including those involved in the interview process)
Anyone involved directly or indirectly in the employment/staffing function for any SBU/Staff Department within Marriott International
Executives at the Vice-President level and above
Full-Service General Managers (CFRSTYLE="General Managers are eligible to make referrals to other properties as long as they are not involved in the selection process)
Q: Who can associates refer for employment at Marriott International?
A: Associates may refer a business contact, friend, acquaintance, or family member - anyone you think would be a great fit for Marriott International. There is no limit to the number of people you can refer!
Q: Are there any groups of individuals that could be referred that would not be eligible for the referral bonus award?
A: Yes, individuals in the following categories would not be eligible for consideration:
Current Marriott International associates
A referral to a Marriott Payrolled Temporary Associate Position
Current Marriott temporary, pool, seasonal, or task force associates
Contract associates currently on a project with Marriott
Consultants/Independent contractors currently on a project with Marriott
Current Marriott Interns
Interns that have worked with Marriott within the last 18 months
Outside temporary agency employees currently on assignment with Marriott or who have an obligation to the vendor for the referral source
Previous Marriott International associates who have been employed by the company within the past 12 months
Candidates who have been interviewed within the previous six months by a recruiting manager or hiring manager.
Referrals gained by advertising, purchasing, or obtaining list of any nature
Current associates from Avendra, Marriott Credit Union, Marriott Franchise properties, and any other company affiliated with Marriott International
Positions reporting directly to the ExecuStay business
Associates who become Marriott International associates through an acquisition
Candidates who are identified as a part of a Relationship Recruiting or other Recruitment Effort designed to build a talent pipeline.
Q: What timeframe guidelines are there for applying for an employee referral bonus?
A: All claims must be received no later than 6 months from the referred associate’s hire date.
Q: When will you receive your referral bonus award?
A: For all management positions and headquarters hourly/non-management positions, the referral bonus is paid after the referred associate completes 90 days of service. For North American Lodging hourly/non-management positions, please contact your HR representative for the guidelines for your location.
In order for the referring associate to receive his/her referral bonus, both the referring associate and hired applicant must be on Marriott International’s payroll at the end of the 90-day introductory period AND still employed with Marriott on the date that the bonus is paid. (For the Temporary Services Department at Headquarters, the referred associate must complete 90 days of service and at least 300 hours and both parties need to be employed with Marriott International at this time).
If an associate does not receive his/her Bonus Award within 120 days of the referred associate’s hire date, please contact the myHR Service Center at 1-888-884-myHR (888-884-6947). If the referring associate works at a property and the referred person is hired into an hourly/non-management position, the referring associate may contact his/her HR representative or CRSTYLE="GM instead. Note that all claims must be received no later than 6 months from the referred associate’s hire date.
Q: What do I do if I am an associate and I do not receive my bonus award within 120 days of the referred associate’s hire date?
A: Contact the myHR Service Center at 1-888-884-myHR (888-884-6947). If the referring associate works at a property and the referred person is hired into an hourly/non-management position, the referring associate may contact his/her HR representative or CRSTYLE="GM instead.
Q: What happens if multiple associates refer the same applicant and the applicant is hired?
A: The bonus will be paid only to the associate who first referred the candidate. Multiple associates will not be paid and are not eligible to split the bonus payment.
The Fine Print
The final decision as to which referrals hired into Shared Service positions meet the company's requirements rests with the Senior Director, Shared Services - Americas.
As you know, in the ordinary course of business, programs evolve, as business needs change. Marriott International Inc. reserves the right to alter, change, discontinue or cancel the Marriott International Associate Referral Program at any time, without prior notification, as business needs change. To the extent it becomes necessary and desirable to change this program, such changes will apply to all associates.
Marriott International is an equal opportunity employer and supports a diverse workforce.
Marriott International Confidential and Proprietary InformationPage
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